AI-powered chatbots: Benefits and Challenges

Chatbots (and particularly AI-powered chatbots or virtual agents) are evolving to be more intelligent and more human and in the process, they are constantly changing the landscape of customer communication. A Grand View Research Report has shown that the global chatbot market is expected to reach $1.23 billion by 2025 with a compounding annual growth rate of 24.3%. Taking this amazing growth into account, let’s see what using an AI-powered chatbot entails for your business.  

Are you ready to leverage the benefits of AI-powered chatbots? Leave your comments in the section below!